Hello, I have a three year old Samsung ML-2010 black and white laser printer. It now jams most of the time after the paper feeds about 3 inches into the machine. I then pull the page out and the top edge has a black smudge across it.
![Samsung ml 2010 printer troubleshooting error Samsung ml 2010 printer troubleshooting error](/uploads/1/2/5/4/125484022/857440014.jpg)
Here's the odd part: if I gently push on the trailing edge of the paper as it's feeding into the printer's guts it feeds and prints perfectly. I've tried fanning the paper. I've tried different paper, both 20# and 24#.
![Printer Printer](/uploads/1/2/5/4/125484022/859526188.jpg)
Nothing works except pushing on the paper to help it feed. I suspect that something (the rollers?) is getting gunked up after three years' service but am not sure how to proceed.
A live chat with Samsung support resulted in a suggestion to clean the rollers with a lint-free cloth (which I will indeed try) but I don't have a lot of faith in that. Is it time for a new printer? Thanks in advance for any suggestions.
Feb 24, 2012 - Hello, I have a three year old Samsung ML-2010 black and white laser printer. It now jams most of the time after the paper feeds about 3 inches. Summary of Contents of user manual for Samsung ML-2010 Series. Page 1: User's Guide SAMSUNG Laser Printer User's Guide ML-2010 Series; Page 2About.
. 10 seconds (from Ready) Controller Processor Samsung 150 MHz Memory 8 MB Emulation SPL (Samsung Printer Language) Interface USB 1.1 (Compatible With USB 2.0) Fonts Windows Fonts OS Compatibility Windows 98 / Me / 2000 / XP, Various Linux OS including Red Hat, Caldera, Debian, Mandrake, Slackware, SuSE and Turbo Linux, Mac OS 10.3.
Up to 20 pages per minute (A4) 150 MHz processor Paper handling: Large 150-sheet multi-purpose tray Samsung stands alone at the top in Reliability Ratings (actual survey data shown in tables) “Among laser printer brands, “Highly satisfied Samsung does best” with the reliability”.